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SVB

Knowledge base

Goal

The Sociale Verzekeringsbank (SVB) is the organization that implements national insurance schemes in the Netherlands. SVB serves more than 5 million clients.

To give stakeholders more insight in their data and in their performance, SVB looked for a partner that could develop a user-friendly online knowledge base.

Solution

F19 Digital reporting developed a knowledge base that uses faceted navigation. This enables users to quickly find content of their interest by refining their search results.

The knowledge base combines data from various sources. Content is presented in the form of narratives, data visualizations and interactive charts, and can be downloaded in various formats. The knowledge base is updated regularly.

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